A Guide for Engineering Students

1 · Prepare for Registration

1. Open the UAEU portal my.uaeu.ac.ae and click eServices (SSB).
2. Click Student → Student Registration → Prepare for Registration.
3. Check the Registration Status page: your student status, academic standing, holds, and earned hours. All notifications must be green. A red notification (e.g. a hold) must be cleared before you can register — contact the department that issued the hold.

2 · Register for Classes

1. Click Register for Classes, select the term (Fall = 1st semester, Spring = 2nd, Summer = summer), and press Continue.
2. Select the Plans tab, navigate to the course you want, then click View Sections. (CRN numbers are no longer entered manually — always register from your Plan.)
3. Choose the desired section and press Add. The system will not allow time conflicts or closed (FULL) sections — these show in red.
4. The course appears in the Summary panel with status Pending — you are not registered yet.
5. Press Submit. The status changes to Registered and the course shows as a colored block in your schedule with the message "Save Successful". If unsuccessful, an error message appears instead — see the Errors Guide tab.

3 · Dropping a Course

1. In the Summary panel, open the drop-down in the Action column next to the course.
2. Select Drop-Web.
3. Press Submit to complete.

4 · View Your Schedule

1. Click View Registration Information to see your current and past schedules.
2. Schedule Details show days, times, locations, start/end dates, and the time & location of the final exam.

Ceiling Raise / Registration Override Request

1. Open the UAEU portal and open e-Services.
2. Open the Student tab.
3. Press Registration Override Request.
4. Insert the CRN of the course and write the reason — without any special characters such as: ! @ # $ % ^ & * ( ) - _ = + \ | [ ] { }
5. If you have a medical condition, attach the medical report (PDF, JPEG, JPG, PNG | 5MB), then Submit.

Add / Drop / Withdraw a Course

1. Use the e-service to add or drop a course during the add/drop period (see Registration tab → Dropping a Course).
2. To withdraw after the add/drop period, follow the withdrawal procedure in the official guide.

📄 Course Registration Service guide (PDF)

Absence Excuse Submission

1. Log in to eService with your student credentials.
2. Go to the Student section.
3. Click on Attendance Report.
4. Open the Absence Dropdown for the course.
5. Choose your absence date(s) and click Add Excuse.
6. Select the Reason for Absence → upload supporting document (PDF only) → write comments (max 300 characters) → review and Submit.

Request Documents (Transcript, Schedule, To Whom It May Concern)

1. Click on E-Services.
2. Select Student → Document Request → Digital & Printable Documents Request.
3. Choose the document type (Academic Transcript English/Arabic, To Whom It May Concern), then click Submit. It will be sent to your email within an hour.
4. For "To Whom It May Concern", you can optionally select additional notes (WASC accreditation, on-campus attendance, teaching language, expected graduation semester, registration confirmation, midterm completion…).
5. For the Student Official Schedule Letter: choose Printout, select the term, then Submit — also emailed within an hour.

Leave of Absence (Registration Postponement) — for current students

1. Go to my.uaeu.ac.ae and click EServices.
2. Click Student → Registration Postponement.
3. Enter the reason/comments for postponement (max 150 characters).
4. If you have a sponsor, upload the sponsor approval letter.
5. Submit your request. Final approval is emailed to you after clearance from the Departments and the College.
6. To check status: repeat steps 1–2, then click Previous Request History (you can also cancel the request there).

📄 Leave of Absence guide (PDF) — New students who want to postpone should contact the Admission Department instead: UG@uaeu.ac.ae · 03-7134251.

Withdrawal from the University

1. Go to my.uaeu.ac.ae and click EServices.
2. Click Student → Withdraw from University.
3. Select the reason from the drop list, or select Others and describe the reason.
4. If you have a sponsor, upload the sponsor approval letter.
5. Submit your request.
6. Track the clearance status from the same page (you can also cancel the request).

📄 Withdrawal & Clearance guide (PDF)

Repeating a Course — GPA Rules

1. GPA 2.0 and above: It is not allowed to repeat a course already passed with C-, D+ or D.
2. GPA below 2.0: You can repeat up to 2 courses with grades of C-, D+ or D — but you cannot repeat the same course more than once, and you must repeat the same course (not its equivalent or substitute). Consult advising before registering.